Trouble in Texting- Why You Can’t Receive SMS from Facebook and How to Fix It

by liuqiyue

Can’t Receive SMS from Facebook? Here’s What to Do

In today’s digital age, Facebook has become an integral part of our lives, connecting us with friends, family, and even businesses. However, there may be instances where you encounter issues while trying to receive SMS notifications from Facebook. This article will guide you through the common reasons behind this problem and provide you with practical solutions to resolve it.

1. Check Your Phone Settings

One of the primary reasons for not receiving SMS from Facebook is your phone’s settings. Ensure that your phone is set to receive SMS messages and that your Facebook app is allowed to send and receive notifications. Here’s how you can check your phone settings:

– On Android: Go to ‘Settings’ > ‘Apps & Notifications’ > ‘App info’ > ‘Facebook’ > ‘Permissions’ > ‘SMS’ and ensure that ‘Send SMS’ and ‘Receive SMS’ are enabled.
– On iOS: Go to ‘Settings’ > ‘Notifications’ > ‘Facebook’ > ‘Allow Notifications’ and ensure that the switch is turned on.

2. Update Your Facebook App

Sometimes, the issue might be with the Facebook app itself. Outdated versions of the app can cause problems with receiving SMS notifications. To resolve this, update your Facebook app to the latest version:

– On Android: Open the Google Play Store, search for ‘Facebook’, and tap ‘Update’.
– On iOS: Open the App Store, tap your profile icon, scroll down to ‘Updates’, and tap ‘Update’ next to the Facebook app.

3. Verify Your Phone Number

If you have recently changed your phone number or if Facebook is not recognizing your current number, you might not receive SMS notifications. To verify your phone number:

– Open the Facebook app and go to ‘Settings’ > ‘Notifications’.
– Tap ‘Phone’ and enter your current phone number.
– Follow the on-screen instructions to verify your number.

4. Check for Network Issues

Poor network connectivity can also hinder your ability to receive SMS notifications from Facebook. Ensure that your phone has a stable internet connection, and if you are using Wi-Fi, make sure it is working correctly.

5. Contact Facebook Support

If you have tried all the above solutions and still can’t receive SMS from Facebook, it might be a good idea to contact Facebook support. They can help you identify the issue and provide a solution tailored to your specific situation.

In conclusion, if you can’t receive SMS from Facebook, follow these steps to troubleshoot the issue. By checking your phone settings, updating your Facebook app, verifying your phone number, ensuring network connectivity, and contacting Facebook support, you should be able to resolve the problem and start receiving SMS notifications from Facebook again.

You may also like