Can’t Add Recent Stories to Highlights? Here’s How to Fix It
In today’s fast-paced digital world, staying updated with the latest news and stories is crucial. Many users rely on social media platforms to keep them informed about recent events and developments. However, some users may encounter an issue where they can’t add recent stories to their highlights. This article will guide you through the possible reasons behind this problem and provide solutions to help you fix it.
Understanding the Issue
The problem of not being able to add recent stories to highlights can arise due to various reasons. It could be a technical glitch, a software update, or even a user error. Before diving into the solutions, it’s essential to understand the potential causes of this issue.
1. Check for Software Updates
One of the most common reasons for encountering this problem is outdated software. Ensure that your social media app is up-to-date by checking for updates in your device’s app store. Outdated software may contain bugs or compatibility issues that prevent you from adding recent stories to highlights.
2. Clear Cache and Data
Sometimes, cached data and stored information in your app can cause unexpected issues. Clearing the cache and data of your social media app can help resolve this problem. Here’s how to do it:
– Go to your device’s settings.
– Find the app you’re using and tap on it.
– Select “Storage” or “Storage Usage.”
– Tap on “Clear Cache” and “Clear Data.”
3. Restart the App
Closing and restarting the app can sometimes fix temporary glitches and restore its functionality. Close the app completely and then reopen it to see if the issue persists.
4. Log Out and Log In
Logging out of your account and logging back in can help refresh the app’s session and resolve any temporary issues. Here’s how to do it:
– Go to the app’s settings.
– Find the “Log Out” or “Sign Out” option.
– Log in again using your credentials.
5. Check for Network Issues
If you’re unable to add recent stories to highlights, it may be due to network connectivity issues. Ensure that you have a stable internet connection before trying to add stories to your highlights.
6. Contact Customer Support
If none of the above solutions work, it’s best to contact the app’s customer support for assistance. They can provide you with specific guidance or even fix the issue remotely.
Conclusion
Encountering the issue of not being able to add recent stories to highlights can be frustrating. However, by following the steps outlined in this article, you can troubleshoot and resolve the problem. Keep your app updated, clear cache and data, restart the app, log out and log in, check your network, and contact customer support if needed. With these solutions, you’ll be able to stay updated with the latest stories and add them to your highlights effortlessly.
