How to Fix Authorization Failed on MT5
MetaTrader 5 (MT5) is a popular trading platform that offers a wide range of features for traders. However, one common issue that users encounter is the “authorization failed” error. This error can prevent you from accessing your trading account and can be frustrating, especially when you’re in the middle of a trading session. In this article, we will discuss how to fix authorization failed on MT5 and get back to trading in no time.
First and foremost, make sure that you are using the correct login credentials. Double-check your username and password to ensure that they are accurate. If you have forgotten your password, you can reset it by following the instructions provided on the MT5 login page.
Another possible cause of the authorization failed error is an outdated version of the MT5 platform. To resolve this issue, follow these steps:
1.
Close the MT5 platform if it is currently open.
2.
Go to the official MetaTrader website and download the latest version of MT5.
3.
Install the new version of MT5 on your computer.
4.
Launch the platform and try logging in again.
It is also possible that your internet connection is unstable or slow, which can prevent the MT5 platform from authenticating your login credentials. Ensure that you have a stable and reliable internet connection before attempting to log in. You can test your internet speed using an online speed test tool to verify that your connection is adequate.
Additionally, some users have reported that the issue was resolved by simply changing their browser. If you are using a web-based version of MT5, try switching to a different browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge, to see if that resolves the issue.
Lastly, if none of the above solutions work, it is possible that there is an issue with the MetaTrader servers. In this case, you may need to wait for the issue to be resolved by MetaTrader’s technical support team. To contact support, visit the MetaTrader website and navigate to the “Support” section.
In conclusion, the “authorization failed” error on MT5 can be caused by various factors, including incorrect login credentials, outdated software, unstable internet connections, or server issues. By following the steps outlined in this article, you should be able to resolve the issue and get back to trading on the MT5 platform. If the problem persists, don’t hesitate to reach out to MetaTrader’s support team for further assistance.
