What is wrong with FamilySearch website?
FamilySearch, the largest genealogy organization in the world, has long been a go-to resource for genealogists and family historians. However, despite its vast database and extensive resources, the website has faced numerous criticisms and issues that have left many users frustrated. In this article, we will explore some of the common problems with the FamilySearch website and discuss potential solutions to improve the user experience.
Interface and Navigation Issues
One of the most frequently cited problems with the FamilySearch website is its user interface and navigation. Many users find the site’s design outdated and confusing, making it difficult to find the information they need. The search functionality is often criticized for being slow and inefficient, with users struggling to find specific records or individuals in the vast database.
Search Functionality and Accuracy
Another significant issue with the FamilySearch website is its search functionality and accuracy. Users have reported that the search results are often incomplete or inaccurate, leading to wasted time and frustration. Additionally, the site’s indexing process is sometimes criticized for being inconsistent, with some records being indexed correctly while others are not.
Limited Access to Records
FamilySearch offers a vast collection of genealogical records, but many users have expressed frustration over the limited access to certain records. Some records are only available to members of the Church of Jesus Christ of Latter-day Saints, while others require a subscription or purchase. This has left many non-members feeling excluded from accessing the full range of resources available on the site.
Slow Performance and Technical Glitches
The FamilySearch website has also been criticized for its slow performance and frequent technical glitches. Users have reported experiencing long loading times, unresponsive pages, and other technical issues that hinder their ability to effectively use the site. These problems can be particularly frustrating when users are trying to conduct genealogical research under tight deadlines.
Proposed Solutions
To address these issues, FamilySearch could consider implementing the following solutions:
1. Redesign the website’s user interface and navigation to make it more user-friendly and intuitive.
2. Improve the search functionality and accuracy by investing in better indexing and search algorithms.
3. Provide more accessible access to records for non-members, perhaps by offering a tiered subscription model or free access to certain records.
4. Invest in website infrastructure to improve performance and reduce technical glitches.
5. Regularly solicit feedback from users to identify and address ongoing issues.
In conclusion, while the FamilySearch website offers a wealth of genealogical resources, it is not without its flaws. By addressing the issues of interface and navigation, search functionality, access to records, and performance, FamilySearch can enhance the user experience and continue to be a valuable resource for genealogists and family historians worldwide.
